HELP!! Barbie Rainbow Adventure Elina & DVD Game – can’t get it to work, can anyone help me please!?

I’m fast losing my patience and so is my daughter. I’ve followed the instructions to the letter but the wings aren’t working and the doll won’t program to the DVD. The batteries are ok and in the right way because it lets me get so far through the programming but then it doesn’t finish off properly. It’s so frustrating and I’ve been trying to sort it for the last hour. Anyone else had trouble with theirs or can give me some practical advice before I launch it through the window! Many thanks in advance.

Why not ask the person who bought it for your daughter for the receipt and take the damn thing back!! lol

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